Oil Change June 22nd


1. True/False. Most accidents are caused by carelessness.


2. True/False. You have the choice of leaving the skid plate unsecured.


3. Where should you stand as the vehicle exits the bay?


4. True/False. Every employee should know where the fire extinguishers are located and how to operate them.


5. What should you NOT use to clean up oil?


6. The “Echo System” for communicating between technicians is mainly designed to impress customers. True/False


7. True/False. Once the car is in park and the safety brake is set, the engine should be shut off to prevent carbon monoxide buildup.


8. True/ False. Experience shows that the typical lube center can experience over a 100% increase in gross profit when customers purchase a synthetic blend oil instead of conventional oil.


9. An “Emergency Response Plan” identifies the correct:


10. True/False. Zip Ties should only be used as a LAST RESORT for securing a skid plate.


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