1. True/False. Zip Ties should only be used as a LAST RESORT for securing a skid plate.
2. The “Echo System” for communicating between technicians is mainly designed to impress customers. True/False
3. True/False. Most accidents are caused by carelessness.
4. True/False. You have the choice of leaving the skid plate unsecured.
5. What should you NOT use to clean up oil?
6. True/False. Once the car is in park and the safety brake is set, the engine should be shut off to prevent carbon monoxide buildup.
7. True/False. Every employee should know where the fire extinguishers are located and how to operate them.
8. True/ False. Experience shows that the typical lube center can experience over a 100% increase in gross profit when customers purchase a synthetic blend oil instead of conventional oil.
9. Where should you stand as the vehicle exits the bay?
10. An “Emergency Response Plan” identifies the correct:
Question 1 of 10
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