Describe standards of behavior and grooming that lube center technicians are expected
Describe common hazards when working under a vehicle.
Describe the characteristics and functions of motor oil in an engine.
Safely perform the duties of the greeter and service writer.
The combined 30+ years experience in the quick lube space has cultivated the most intricate training program for first in class service in our industry.
We have put this coursework to the test over several years and hundreds of employees
Creating the standard for fast oil change service
Occassionally we will hold training events at our corporate headquarters in York PA - Keep an eye out for dates here. Often these courses will be very specific and may not be found in the regular training guides provided here. In the ever changing world of oil, we promise to stay on tops of trends and service bulletins to make sure that our partners give the best experiences to their customers and have the most engaged employees.
Once a month we hold our franchisee course training at corporate headquarters in Hanover PA.Read more
We will hold a virtual seminar on best practices for social media as a tool to hire employees.Read more
The training guides provided by Costa and his team have been an integral part of building this store from customer #1 to doing dozens of customers daily. The information provided has allowed for a better hiring experience, and better overall on boarding of new employees which has lead to higher
The one page guides have been a great resource for the team as we service the customers. There is a training for every situation. No customers question goes unanswered.
The bar has been set for quick lube training, and it is Costa Oil. I have not seen a more comprehensive collection of training materials that so meticulously lays out from step one of getting your shop open, until the customer drives out of the bay. These guides will serve
If you need to reach us at the office call (717) 698-3260