1. An “Emergency Response Plan” identifies the correct:
2. True/False. You have the choice of leaving the skid plate unsecured.
3. What should you NOT use to clean up oil?
4. True/False. Zip Ties should only be used as a LAST RESORT for securing a skid plate.
5. True/False. Most accidents are caused by carelessness.
6. True/False. Once the car is in park and the safety brake is set, the engine should be shut off to prevent carbon monoxide buildup.
7. Where should you stand as the vehicle exits the bay?
8. True/False. Every employee should know where the fire extinguishers are located and how to operate them.
9. True/ False. Experience shows that the typical lube center can experience over a 100% increase in gross profit when customers purchase a synthetic blend oil instead of conventional oil.
10. The “Echo System” for communicating between technicians is mainly designed to impress customers. True/False
Question 1 of 10
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