Lessons For Oil Changers

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Lessons

What You'll Learn

  • 1 Roles and Responsibilities of Fast Lube Oil Changers
  • 2 Telephone Answering Procedures
  • 3 Lower Bay Tool Standards
  • 4 Safety in the Oil Kiosk
  • 5 Customer Service
  • 6 Oil Kiosk Products and Services
  • 7 Upper Bay / Courtesy Technician
  • 8 Hood Technician
  • 9 Lube Technician
  • 10 Greeter and Service Writer
  • 11 Final Exam