Lessons For Oil Changers
- 1 Roles and Responsibilities of Fast Lube Oil Changers
- 2 Oil Kiosk Products and Services
- 3 Safety in the Oil Kiosk
- 4 Greeter and Service Writer
- 5 Upper Bay / Courtesy Technician
- 6 Hood Technician
- 7 Lube Technician
- 8 Lower Bay Tool Standards
- 9 Customer Service
- 10 Telephone Answering Procedures
- 11 Final Exam
