Lessons For Oil Changers
- 1 Roles and Responsibilities of Fast Lube Oil Changers
- 2 Telephone Answering Procedures
- 3 Lower Bay Tool Standards
- 4 Safety in the Oil Kiosk
- 5 Customer Service
- 6 Oil Kiosk Products and Services
- 7 Upper Bay / Courtesy Technician
- 8 Hood Technician
- 9 Lube Technician
- 10 Greeter and Service Writer
- 11 Final Exam
