In-Store Operations

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This Course you will learn techniques and lessons on how to preform In-Store Operations for your Costa Oil Franchise.
• Communicating with your Managers and Techs
• Check Accounts
• Ordering Inventory
• Managing Inventory
• Acquiring Fleet Accounts
• Running Promotional Ads
• Fixing Equipment as needed

What You'll Learn

  • 1 Pre-Open Routine
  • 2 Daily Operations
  • 3 Oil Changer Responsibilities
  • 4 Telephone Answering Guide
  • 5 AOCA Sample Operating Procedure Guide
  • 6 Lower Bay Cleanliness
  • 7 Tidy Versus Clean
  • 8 Restroom Cleanliness
  • 9 Initial Inventory Order Guide
  • 10 Inventory Counts
  • 11 The Importance of Inventory Management
  • 12 Inventory Resources
  • 13 Suggested Tools For Franchisees
  • 14 Specialty Tools For Costa Oil Kiosk
  • 15 One Car In Audit